How to Access Your itugol Betting History
Your betting history is available in your itugol account dashboard under the "History" or "My Bets" section. Log in, navigate to your account menu, and select "Betting History." The page displays your recent activity by default, sorted by date (newest first). You can filter by date range, game category (sportsbook, live dealer, slots, esports), or status (pending, settled, cancelled).
Each entry in your betting history shows the following details: date and time of placement, game or market name, odds or game type, amount wagered, result (win, loss, or pending), and final payout or loss. For sportsbook wagers, you see the fixture name, teams or competitors, and the specific market (match winner, over/under, etc.). For live-dealer games, you see the table name, game round, and outcome. For slots, you see the game title and spin result.
Filtering & Searching Your History
We provide multiple filters to help you locate specific wagers quickly. You can filter by date range (last 7 days, last 30 days, custom range), game category (sportsbook, live dealer, slots, esports), status (all, pending, settled, cancelled), or outcome (all, wins, losses). Combining filters lets you answer specific questions—for example, "How much did I wager on Liga 1 matches in the last week?" or "What was my total cashback earned in the last month?"
The search function allows you to search by fixture name, game title, or bet ID. If you remember placing a wager on a specific Piala AFF match or a particular slot game, you can search by name and jump directly to that entry. This is especially useful when reviewing your activity across multiple months or verifying a specific settlement.
Export Your History
You can export your betting history as a CSV or PDF file for personal record-keeping or tax purposes. Use the "Export" button on the history page to download your data for any date range.
Tracking Bonus Playthrough & Cashback in History
Your betting history displays bonus-related information clearly. When you claim a welcome offer, reload bonus, or referral reward, the bonus amount appears as a separate entry in your history marked "Bonus Credited." As you wager and meet playthrough requirements, your history tracks progress toward conversion. Once playthrough is complete, the bonus converts to real funds and is marked "Bonus Converted" in your history.
Weekly cashback also appears in your history. Every Monday, a "Cashback Credited" entry shows the amount returned based on your net losses from the previous week. You can see the calculation (net loss amount × cashback percentage) and verify that the correct tier percentage was applied. If you believe a cashback calculation is incorrect, you can reference the specific history entry when contacting our support team in Jakarta, Surabaya, Bandung, Medan, or Semarang.
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Bonus Credited
Welcome offer, reload bonus, or referral reward appears in your history with the bonus amount and playthrough requirement.
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Wagers Count Toward Playthrough
Each wager across sportsbook, live dealer, slots, and esports counts toward your playthrough multiplier.
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Bonus Converted
Once playthrough is met, your bonus converts to real funds and appears as "Bonus Converted" in your history.
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Cashback Credited
Every Monday, your weekly cashback is credited based on net losses. No playthrough required—funds are real money.
Tier Progression & VIP Status in History
Your betting history reflects your tier status and any tier changes. At the top of your history page, you see your current tier (Bronze, Silver, Gold, Platinum) and your progress toward the next tier. As you accumulate wagers, your tier points increase, and your history logs each tier milestone. When you advance to a new tier, an entry appears in your history marked "Tier Advanced" with the new tier name and the perks you unlock.
Higher tiers unlock exclusive benefits visible in your history. Gold-tier members see higher cashback percentages applied to their weekly cashback entries. Platinum members see exclusive reload offers and VIP tournament invitations logged in their history. Your tier status resets monthly, so your history shows tier resets and re-advancement cycles. This transparency helps you understand how your activity translates into tier progression and rewards.
Promotion Calendar & Seasonal Offers in History
Your betting history integrates with our promotion calendar. When a seasonal promotion runs—such as Idul Fitri bonus weeks, Idul Adha tournaments, Imlek reload offers, or Nyepi specials—eligible promotions appear in your history with claim status. You can see which promotions you have claimed, which are still available, and which have expired. This helps you plan your deposits and wagers around promotional windows.
We also track referral activity in your history. Each time a friend you referred completes their first deposit, a "Referral Bonus Credited" entry appears showing the bonus amount. Your lifetime referral earnings are displayed in a summary section, so you can see how much you have earned from inviting friends to itugol. During double-referral weeks, your history shows the doubled bonus amounts and notes the promotional period.
Understanding Settlement Details & Dispute Resolution
Each settled wager in your betting history includes full settlement details. For sportsbook wagers, you see the fixture result, odds locked at placement, and payout calculation. For live-dealer games, you see the game outcome and final balance change. For slots, you see the spin result and payout. If a wager is pending (e.g., a Liga 1 match not yet played), it shows as "Pending" with an expected settlement date.
If you believe a settlement is incorrect, you can reference the specific history entry when contacting our support team. Provide the bet ID, date, and details from your history, and our team will investigate. We maintain records of all odds, game outcomes, and settlement calculations, so disputes can be resolved with full transparency. Most disputes are resolved within one business day.
